Communication Skills - Training Workshop

Communicating effectively, in one to one and group settings, is seen as one of the key competencies in business when it comes to getting the most out of employees. Fortunately it is one of the key skills that can be improved both quickly and dramatically. Assertive communication allows managers to remain in control of their staff and workload more easily and this programme develops a range of tools and techniques to ensure every opportunity for communication is as effective as possible. By the end of this workshop attendees will learn how to communicate positively in a range of settings including meetings, presentations and on a one to one basis.

Communication Skills Objectives

By the end of this workshop attendees will be able to;

Develop the confidence to communicate positively in a wide range of difficult and demanding situations.
Be able to build trust and rapport both quickly and effectively.
Develop the skills to make an immediate positive impact in a range of situations including meetings and presentations.
Deal with different behaviour from aggressive through to submissive.
Develop a broader range of communication skills including active listening and effective questioning skills

Course Content

First impressions and radiating confidence
Clarity of language
Building trust and credibility.
Communication techniques that help or hinder
Active Listening and effective questioning
Submissive vs. Aggressive
Identifying personal blockages preventing effective communication

Course Content

Self limiting beliefs
Seek first to understand
Being present
Communication to groups
Presenting Effectively
Running effective meetings
Setting communication objectives

Interpersonal Communication Skills - Training Workshop

This workshop allows attendees to closely analyse their own preferred communication styles and learn how to adapt their style, to enhance each and every personal interaction.. For more information Click here.

Communication Skills - Training Workshop

By the end of this workshop attendees will learn how to communicate positively in a range of settings including meetings, presentations and on a one to one basis. For more information Click here.

Assertiveness Skills and Dealing with Difficult Customers - Training Workshop

This training programme will introduce or reinforce current skills and develop a range of additional skills on how to increase your assertive behaviour with both internal and external customers. For more information Click here.

Assertiveness Skills Training Course - Non Managers

This training programme will introduce, or reinforce, current skills and develop a range of additional skills on how to increase your assertive behaviour and gain greater respect from your manager, peers and internal or external customers. For more information Click here.

Assertiveness Skills for Managers and Leaders - Training Workshop

This programme will introduce or reinforce current skills and develop a range of additional skills on how to increase your assertive behaviour, emotional intelligence and gain greater respect from your team members. For more information Click here.

Number of Attendees

We tend to work with a maximum of 12 attendees per Facilitator/Trainer, although this is flexible depending on the workshop. Some workshops with diagnostic tools allow us to have around 16 to 20 attendees.

Course Duration

Most of our workshops are 1 day courses, although they each vary depending on the degree of customisation. Workshops typically run from 09:15 to 16:45 which will include lunch and breaks.

Locations

We deliver our Workshops at your premises in the UK, throughout Europe and around the World in a number of languages as well as English. We just need access to a venue, which includes a projector and flip charts.

Interactive Learning

Our courses are designed to be enjoyable, interactive, experiential and stimulating to maximize on the learning opportunity. This means that everyone has a chance to contribute and get involved throughout.

Workshop Prices

Our prices are based on a day rate per facilitator plus expenses, which ordinarily works out more cost effective than sending your team externally on courses which will also incur individual expenses.

Attendees

This workshop is designed for those who need to develop their communication skills and covers a comprehensive agenda, with a wide range of practical exercises to help you communicate more effectively.

For more details on our range of Training Programmes, please contact us on 0203 507 0053 or fill in the form on this page and we will answer any of your questions regarding this course . We work throughout the UK and internationally and our team of trainers are able to talk through your exact training requirements to develop your staff, based on your overall organisational Requirements.

Communication Skills – Training Workshop

Communication Skills Objectives

Course Content

Course Content

Interpersonal Communication Skills - Training Workshop

Communication Skills - Training Workshop

Assertiveness Skills and Dealing with Difficult Customers - Training Workshop

Assertiveness Skills Training Course - Non Managers

Assertiveness Skills for Managers and Leaders - Training Workshop

Number of Attendees

Course Duration

Locations

Interactive Learning

Workshop Prices

Attendees

Training Workshops